Dear Customers and Friends,

The National Weather Service is predicting a considerable winter storm -  including snow and ice - for our lovely little city of Charleston, SC for Tuesday, 01/28 and Wednesday 01/29.

Because this is such a rare event in Charleston, local authorities are predicting a high likelihood of power outages over the next 72 hours.

Communications to our Headquarters in Charleston may be cut off during this time.

However, because our team is spread out across the United States and the World, you will be able to contact us as normal for sales and support requests.

The best method for support requests is to send in a ticket from this webpage:  https://colophon.zendesk.com/anonymous_requests/new

These tickets are handled by our office manager on duty and routed to the correct developer.

For immediate response to questions please call Robin Maxwell, our Office Manager at:

888.222.5705

More news about the weather: http://usnews.nbcnews.com/_news/2014/01/27/22466322-winter-burnout-ice-threatens-the-deep-south-while-great-lakes-shiver-again

Thank you,

James Eastman
Director